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Cybersecurity for Travel

Protect travel bookings from fraud with behavioral intelligence

Detect fake reservations, loyalty abuse, bots and ATO across travel systems

CrossClassify for Travel Booking Applications
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Stats on Travel Breaches

34.5%

Malicious Traffic on Travel Sites

Web traffic to travel sites came 44.5% from bad bots, fueling scraping, account takeover, and credential stuffing attacks

43%

Travel Companies Hit by Fraud

Travel-sector companies report that annual fraud costs exceed US$10 million for 53% of them

0in 7

Fraudulent New Travel Accounts

Almost 14% of new travel-related accounts were likely fraudulent

Why Travel Data Security Matters

Fake Accounts Flood Offers

High Volume of Sensitive Traveler Data Attracts Fraudsters

Travel platforms store passport details, payment data, and travel itineraries, a goldmine for fraudsters. Without targeted travel data protection, one breach can compromise thousands of customers.

Travel ATOs Go Undetected

Account Takeover in OTAs Damages Brand Trust

Online Travel Agencies (OTAs) face rampant account takeover (ATO) attacks targeting loyalty accounts and stored cards. Generic security tools miss ATO patterns unique to travel user behavior.

Booking Fraud Hurts Revenue

Fake Bookings and Inventory Abuse Drain Revenue

Fraudsters exploit booking systems with bots to hoard, cancel, or resell inventory. CrossClassify detects fake reservations and inventory manipulation in real time, before revenue is lost.

Loyalty Points Are a Target

Loyalty Fraud Is Rising, and It's Invisible to Legacy Systems

Loyalty point abuse and bonus farming are hard to spot with traditional fraud tools. CrossClassify’s behavioral analytics expose travel loyalty fraud before points are stolen or sold.

Solution

Issues We Resolve

We protect your app from the most prevalent cyber attacks

Secure Airline & Hotel Account Access

Reduces account takeover fraud in travel loyalty programs by up to 80%

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30%

Of airline loyalty accounts were compromised in recent breaches

$37 B+

Lost via booking scams globally in past year

94%

Of airline industry attacks in Q1 past year were via bots compromising accounts

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How We Prevent Account Takeover

Learn More  ❯

Prevent identity theft and data breaches caused by unauthorized access to user accounts. Account Takeover (ATO) attacks exploit vulnerabilities using tactics like impersonation, keylogging, smishing and phishing, and session hijacking, putting sensitive information and trust at risk.

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Continuous Monitoring of Travel Sessions

Stay ahead of evolving fraud threats in online travel bookings, loyalty account access, and OTA checkout flows. CrossClassify continuously monitors user behavior across booking engines, flagging suspicious patterns like excessive fare searches, seat holds, or reused traveler data. This allows real-time fraud detection during all stages of the traveler’s booking journey.
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Behavior Analysis for Traveler Patterns

Identify abnormal user behavior during travel account sign-ups, logins, and multi-leg booking attempts. CrossClassify’s behavior engine detects impossible travel paths, inconsistent interaction speed, or sudden device switches across geographies, often signs of travel account takeover or bot automation.
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Geo Analysis for Location-Based Travel Fraud

Detect fraud attempts based on unusual geographic access, like loyalty redemptions from unexpected countries or bookings routed through VPNs to spoof travel origins. CrossClassify’s geo analysis highlights travel route mismatches, improbable login geolocations, and proxy usage common in airline fraud.
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Link Analysis for Booking Ecosystem Fraud

Uncover hidden relationships between fraudulent travel accounts, devices, or IP addresses that appear across multiple booking attempts or agent dashboards. Link analysis reveals networks of abuse, from triangulation travel scams to fake travel agencies submitting mass bookings from interconnected fraud rings.
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Enhanced Security and Accuracy in Travel Fraud Prevention

Leverage adaptive models that reduce false positives for legitimate travelers while stopping fraudulent bookings, loyalty fraud, and fake OTA checkouts. CrossClassify delivers precision detectioneven during last-minute bookings, using travel-tuned risk signals to strike the balance between conversion and security.
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Seamless Integration with Travel Tech Stacks

CrossClassify integrates effortlessly into online travel agencies (OTAs), airline platforms, and hotel booking engines with minimal setup. Whether your backend is built on Amadeus, Sabre, or a custom engine, integration ensures immediate access to travel fraud scoring travel fraud scoring, notifications, and risk analytics.
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Alerting and Notification in Travel Fraud Events

Receive instant alerts for suspicious travel behavior, such as multiple failed bookings, high‑risk IP logins, or bulk loyalty point redemptions. Travel fraud teams can act in real time to block or review incidents, backed by detailed fraud scoring and session analytics.
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Compliance

From Compliance to Confidence

General Data Protection Regulation (GDPR)

Mandates secure collection, processing, and storage of EU residents' personal data, ensuring their privacy rights.

  • British Airways: Fined £20 million by the UK's Information Commissioner's Office for failing to protect personal and financial details of more than 400,000 customers.

General Data Protection Regulation (GDPR)
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Why Us

Choose CrossClassify for Travel Products

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Adaptive Travel Fraud Detection

Adaptive Travel Fraud Detection

Traditional security tools rely on static rules or outdated blacklists, which often fail against fast-moving travel fraud tactics like triangulation scams, seat scalping bots, and loyalty abuse. CrossClassify uses real-time behavior intelligence and device fingerprinting tuned to travel-specific patterns, identifying fraud across logins, bookings, and checkouts.

Our travel fraud prevention engine continuously learns from cross-channel data, covering OTAs, airlines, and hotel platforms,to block threats early without harming the user journey.

Account & Loyalty Protection

Account & Loyalty Protection

Unlike traditional security layers that focus only on payment fraud, CrossClassify protects the full travel user journey, including account takeover attempts and frequent flyer abuse.

Our system detects suspicious logins, location mismatches, device-switching, and loyalty point reselling patterns across the user session. That ensures travel loyalty programs are not drained or hijacked.

Travel-Specific Risk Signals

Travel-Specific Risk Signals

Generic fraud solutions don’t understand the nuances of travel behavior, but CrossClassify does. We analyze geo travel paths, booking velocity, route logic, and even device hopping to assign each session a fraud risk score tailored for the travel domain.

From fake travel agent sites to mass bot checkout attempts, our system uncovers patterns unique to airlines, OTAs, and hotel systems.

Frequently asked questions

Travel fraud includes fake bookings, stolen payment cards, account takeover (ATO), loyalty point abuse, and bot-driven inventory hoarding that distort pricing and block legitimate customers. CrossClassify combines behavior analytics and risk scoring to detect abnormal sessions across search, booking, check-in, and cancellation flows.
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Account takeover (ATO) allows cybercriminals to hijack traveler accounts, steal loyalty points, change itineraries, or make unauthorized purchases. CrossClassify detects credential stuffing, session hijacking, and unusual post-login activity to stop ATO before it affects your travel business.
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Fake reservations often involve disposable emails, synthetic identities, or stolen cards used to book travel that is later disputed or abandoned. CrossClassify flags suspicious booking behavior, mismatched identity/device signals, and high-risk cancellations to reduce chargebacks and protect your platform from friendly fraud.
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Fraudsters use bots to reserve travel seats or rooms and scrape fare data at scale, disrupting availability and dynamic pricing. CrossClassify detects these patterns through automation rhythm analysis and device fingerprinting, stopping inventory hoarding bots before they impact your customers.
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Impossible travel happens when the same user appears to log in from two distant locations in an unrealistically short time. CrossClassify analyzes geo-velocity, device history, and behavior context to automatically block or challenge the session in real time.
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Credential stuffing attacks flood travel platforms with stolen usernames and passwords to access user accounts. CrossClassify scores each login attempt with behavioral intelligence and device context, triggering adaptive authentication when risk increases.
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Loyalty fraud targets reward programs and bonus point systems used by airlines, OTAs, and hotel chains. CrossClassify enables risk-based orchestration, allowing trusted travelers to redeem points seamlessly while stopping high-risk loyalty abuse.
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Strict rules can block legitimate users, especially during peak travel seasons. CrossClassify minimizes false positives by analyzing behavioral baselines and applying adaptive fraud detection, ensuring secure yet smooth travel booking experiences.
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Device fingerprinting helps travel platforms identify returning devices, detect spoofing, and correlate fraud across multiple accounts. CrossClassify’s advanced fingerprinting engine maps devices to risk profiles across login, search, and booking workflows.
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Bot attacks exploit travel APIs to scrape pricing, test stolen cards, or perform seat-spinning. CrossClassify uses session-level analytics and risk-adaptive controls to protect APIs while ensuring performance for partners and real users.
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During holiday promotions and peak travel times, fraud attempts surge, especially ATO, fake bookings, and refund abuse. CrossClassify scales real-time risk monitoring and adjusts fraud thresholds to keep your travel app both secure and user-friendly.
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Leading travel security stacks combine behavioral analytics, device intelligence, continuous monitoring, and zero-trust principles. CrossClassify brings these together into a unified, AI-powered fraud prevention solution tailored for the travel industry.
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Let’s Get Started

Elevate your Travel app's security with CrossClassify. Schedule a personalized demo to see how we protect customer accounts and ensure compliance with industry standards.

CrossClassify

Fraud Detection System for Web and Mobile Apps

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SOC 2 Type II imageSOC 2 Type II (in progress)
Contact+61 424-202-328hello@crossclassify.com

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25 King St, Bowen
Hills, Brisbane QLD
4006, Australia


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